The Role of Job Satisfaction in Moderating the Impact of Work Stress and Burnout on Nurse Performance

Peranan Kepuasan Kerja dalam Mengubah Kesan Tekanan Kerja dan Burnout pada Prestasi Jururawat

Authors

  • Suhartini Islamic University of Indonesia
  • Ramadhany Setyarini Islamic University of Indonesia

Keywords:

Work Stress, Burnout, Job Satisfaction, Performance

Abstract

Human Resources (HR) is an essential asset of a company. Therefore, it must be retained, maintained, and developed to keep the performance high. The objective of this study to find out the role of job satisfaction in moderating the impact of work stress and burnout on nurse performance. The population of this research comprises all the 65 nurses of RSKIA Sadewa, Yogyakarta. The sampling technique uses the census method. Data collection methods use a questionnaire and path analysis is used to analyze the data. The finding of this study indicate that work stress and burnout influence performance and job satisfaction. This study also shows the indirect substantial influence of work stress and burnout on the performance toward job satisfaction. Results of this study will add to the understanding that performance and job satisfaction can be built by reducing of stress and burnout. Consequently, employees will be motivated to achieve the organizational goals.

Manusia adalah aset penting sebuah syarikat. Oleh itu, ia mesti dikekalkan, dikembangkan, dan dibangun untuk mengekalkan prestasi tinggi. Objektif kajian ini adalah untuk mengetahui peranan kepuasan kerja dalam memperkuat pengaruh tekanan kerja dan burnout terhadap prestasi jururawat. Populasi kajian ini terdiri dari 65 orang jururawat RSKIA Sadewa, Yogyakarta.Teknik pensampelan menggunakan kaedah banci. Kaedah pengumpulan data menggunakan soal selidik dan analisis laluan digunakan untuk menganalisis data. Temuan kajian ini menunjukkan bahwa tekanan kerja dan burnout mempengaruhi prestasi dan kepuasan kerja. Kajian ini juga menunjukkan pengaruh tidak langsung dari tekanan kerja dan burnout terhadap prestasi melalui kepuasan kerja. Keputusan kajian ini akan menambah pemahaman bahwa prestasi dan kepuasan kerja dapat dibina dengan mengurangkan tekanan kerja dan burnout. Oleh itu, pekerja akan bermotivasi untuk mencapai matlamat organisasi.

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Published

2017-06-12

How to Cite

Suhartini, & Setyarini, R. . (2017). The Role of Job Satisfaction in Moderating the Impact of Work Stress and Burnout on Nurse Performance: Peranan Kepuasan Kerja dalam Mengubah Kesan Tekanan Kerja dan Burnout pada Prestasi Jururawat. Journal of Management and Muamalah , 7(1), 18 - 26. Retrieved from https://jmm.kuis.edu.my/index.php/jurnal/article/view/63