Sokongan Organisasi dan Pengekalan Pekerja: Tekanan Kerja Sebagai Penyederhana

Organizational Support and Employee Retention: Work Stress as a Moderator

Authors

  • Ummi Munirah Syuhada Mohamad Zan Kolej Universiti Islam Antarabangsa Selangor
  • Fatini Mohd Yazid KUIS
  • Nadzirah Mohd Fauzi KUIS
  • Panji Hidayat Mazhisham KUIS
  • Wan Suraya Wan Hassin KUIS

Keywords:

Pengekalan Pekerja, Tekanan Kerja, Sokongan Organisasi, Penyederhana

Abstract

Pengekalan pekerja amat penting dan perlu dititikberatkan bagi menjamin kelangsungan sesebuah organisasi. Kajian ini membincangkan peranan tekanan sebagai penyederhana dalam hubungan antara sokongan organisasi dengan hasrat untuk kekal dalam kalangan pekerja teknologi maklumat dan komunikasi. Objektif kajian ini dijalankan adalah bagi mengenal pasti tahap hasrat untuk kekal dalam kalangan pekerja dan menganalisis peranan tekanan kerja sebagai penyederhana dalam hubungan antara sokongan organisasi dengan hasrat untuk kekal dalam kalangan pekerja. Bagi mencapai objektif ini, borang soal selidik telah digunakan sebagai kaedah pengumpulan data dalam kajian ini dan telah diedarkan kepada 150 orang pekerja di sebuah jabatan kerajaan terpilih. Manakala kaedah analisis yang digunakan untuk menganalisis data adalah menggunakan skor min dan regresi. Data yang diperoleh diproses menggunakan perisian Statistical Package for the Social Science (SPSS) versi 23.0. Hasil kajian mendapati nilai skor min bagi pengekalan pekerja berada didalam tahap yang tinggi iaitu sebanyak 52% dan sederhana tinggi iaitu sebanyak 39.3%. Tekanan kerja didapati tidak menyumbang secara signifikan terhadap pengekalan pekerja (β=-0.067, p>0.05) namun sokongan organisasi menyumbang secara signifikan terhadap pengekalan pekerja (β=0.354, p<0.05). Tekanan kerja memainkan peranan sebagai faktor penyederhana (hubungan signifikan) dalam hubungan antara sokongan organisasi dan pengekalan pekerja (β=0.201, p<0.05). Kesimpulan daripada kajian ini mendapati tekanan kerja memainkan satu peranan iaitu sebagai faktor penyederhana (pure moderator). Ini menunjukkan tekanan kerja akan memberi kesan secara tidak langsung terhadap pengekalan pekerja.

Employee retention is very important and should be emphasized to ensure the survival of an organization. This study discusses the role of stress as a moderator in the relationship between organizational support and desire to remain among information and communication technology workers. The objective of this study was to identify the level of desire to remain among employees and analyze the role of work stress as a moderator in the relationship between organizational support and desire to remain among employees. To achieve this objective, a questionnaire was used as a data collection method in this study and was distributed to 150 employees in a selected government department. While the method of analysis used to analyze the data is to use mean scores and regression. The data obtained were processed using Statistical Package for the Social Science (SPSS) version 23.0. The results of the study found that the mean score value for employee retention was in a high level of 52% and moderately high of 39.3%. Work stress was found not to contribute significantly to employee retention (β = 0.067, p> 0.05) but organizational support contributed significantly to employee retention (β = 0.354, p <0.05). Work stress played a role as a moderating factor (significant relationship) in the relationship between organizational support and employee retention (β = 0.201, p <0.05). The conclusion from this study found that work stress plays a role as a moderating factor (pure moderator). This suggests work stress will have an indirect impact on employee retention.

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Published

2021-06-07

How to Cite

Mohamad Zan, U. M. S., Mohd Yazid, F., Mohd Fauzi, N., Mazhisham, P. H., & Wan Hassin, W. S. (2021). Sokongan Organisasi dan Pengekalan Pekerja: Tekanan Kerja Sebagai Penyederhana: Organizational Support and Employee Retention: Work Stress as a Moderator. Journal of Management and Muamalah , 11(1), 28 - 43. Retrieved from https://jmm.kuis.edu.my/index.php/jurnal/article/view/13